Andrew Shanley
PRODUCT + UX + DESIGN
STRATEGY
A knowledgeable NYC-based UX product designer, systems strategist and creative thinker.
I use human-centered design together with a lean, collaborative approach to tackle complex problems across product, end-to-end service and innovation.
Taking products from Discovery through to Delivery, I've led UX Design at Razorfish, Beyond, Sapient, Ogilvy, Comic Relief and Sky UK.
Away from work, I enjoy the vibrant cultural offerings of New York City – all without losing my British roots.
PRODUCT STRATEGY
Product Discovery
Dual Track & Design Sprint Methodologies
Ethnographic Research: Observation, Interviews, Surveys
Job Stories and Feature Prioritization
PRODUCT DESIGN
Mental Modelling & System Modelling
User Journeys, User Flow & Sketching
Wireframes, Sitemaps, IA and UI Design
Interactive Prototypes & User Testing
SERVICE DESIGN
Customer Discovery & Research
Service Blueprint Diagrams
Customer Journey Mapping
Multi-touchpoint & Multi-channel
INNOVATION & IDEATION
Design Thinking & Workshop Facilitation
Idea Generation & Enrichment
Sketching & Concepting
Prototype Creation & Concept Validation
Brands i've worked with
WRITING & SPEAKING
Goodbye Beyond, Hello Rocketrip! — LinkedIn (May 2018)
The Future of UX Design Is Automation — UX Matters (April 2018)
3 UX team trends we'll see in 2018 — LinkedIn (January 2018)
8 tech trends we’re predicting for 2018 — Beyond (December 2017)
UX Talk: Design Think, Sprint, Do! — UX Panel (November 2017)
Agency product thinking and the paradox of product ownership — LinkedIn (April 2017)
Teams: how to control your controlled vocabulary: 6 best practices — LinkedIn (March 2017)
Designing enterprise technology with a human focus — How Design (June 2016)
Applied Creativity: How we cracked the agency product design process — Beyond (May 2016)
WHEN I'M OUT AND ABOUT...
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https://t.co/kTMWWak8l6 Key Experience Indicators (KEIs) provide a quantitative score of a specific, important, and… https://t.co/p3vgT0jcxi
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https://t.co/rxvTYxEYs5 1st, tackle #product risks up front. 2nd, define solutions collaboratively as a give and t… https://t.co/wIsTy604Eh
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Lean start-ups have demonstrated how to make better decisions through prototyping and iterative learning. https://t.co/Ooi2JpIZe9
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“We can bring powerful ideas to an organization, but it can just die if there’s not a willingness to take it and de… https://t.co/x9DmH6UxsY