2016 - 2018
professional work

I've worked on a number of fantastic products and platforms over the past couple of years.

 
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However, no matter how much I'd love to show these off, many are covered by strict NDAs, are internally-facing and/or involves data that is sensitive to my clients.

While this means I'm unable to publish case studies in full, you can find a high-level sample of my most recent work, below.

Please contact me for more information about what these projects entailed.

 

The redesign of a $7.8 billion FTSE 100 food brand's consumer-facing product (iOS and Android)

 Product journey enhancements (sketched journeys and wires)

Product journey enhancements (sketched journeys and wires)

 Wireframe creation ready for prototyping and testing

Wireframe creation ready for prototyping and testing

THE OBJECTIVE
Modernize the UX and UI of a food ordering product — without jeopardizing order numbers

MY ROLE
Audit existing product UI; integrate Design Sprints; ensure new product UI tests positively prior to production

THE RESULT
As of April 2018, the project is ongoing - but things are looking great!


The UX design of a complex data viz/dashboard product for one of the world's most exciting tech companies

 Running user interviews and facilitating product workshops

Running user interviews and facilitating product workshops

 White-boarded user journeys (top) Sketch product UIs (bottom)

White-boarded user journeys (top) Sketch product UIs (bottom)

THE OBJECTIVE
Leverage insights from the new dashboard to reduce code across the organization by sunsetting old websites

MY ROLE
Collect goals and objectives; wireframe and test prototypes with end-users; design product UIs

THE RESULT
The largest deprecation of code across the company in years... hitting the primary KPI


The redesign of enterprise and EDU-focused marketing web platforms for a multi-billion dollar tech company

 Designing the high-level system information architecture

Designing the high-level system information architecture

 IA recommendations & test results (top) final UI designs (bottom)

IA recommendations & test results (top) final UI designs (bottom)

THE OBJECTIVE
Significantly improve the look and feel of the marketing platform; increase referral traffic to its online store

MY ROLE
Lead the information architecture; journey and wireframe concepts; test prototypes; lead the design of the UI

THE RESULT
A distinct increase in referral traffic to the store from the marketing site (and an increase in transactions)


A new "Video delivery" platform redesign for one of THE US's largest multinational media companies

 High-level system information architecture

High-level system information architecture

 Final UI designs

Final UI designs

THE OBJECTIVE
Deprecate old "video delivery" platforms; improve the end-to-end experience by means of new workflows and UIs

MY ROLE
Lead user interviews, audit existing platforms; create and test prototypes; design new UIs

THE RESULT
Out-of-date platforms were successfully depreciated in favour of the new video delivery product suite I'd created


Conduct innovation workshops for a top U.S. business-focused, international daily newspaper

 The innovation methodology

The innovation methodology

 One of the concepts produced from the workshop

One of the concepts produced from the workshop

THE OBJECTIVE
Use Design Thinking to solve an inherently complex problem surrounding the future of digital advertising

MY ROLE
Curated and facilitated innovation and ideation workshops with key client stakeholders from across the business

THE RESULT
A brand-new product was commissioned to be designed and built by my client as a direct result of the innovation workshop